Turbine Flow Meters for Liquid Flow Measurement
Experienced Application Assistance - Competitive Prices - Stocking Master Distributor

Phone: (800) 332-3418 ~ Fax: (770)929-8278 ~ Email: flowsolutions@crossco.com
 Product information & application assistance are readily available by contacting Bill Michie @ Cross Instrumentation

Purchase Instructions

We accept orders for GPI Flow Meter(s) and Accessories by Telephone, Fax, Email or Snail Mail.  Your questions and comments are always welcome and we invite you to take advantage of our expert Application Assistance. (Advice is always free...)

We're available Monday-Friday, 8am to 5pm (East Coast Time); Email checked daily


Payment Terms:  


Credit Card Orders

Our preferred method of payment is by Credit Card.   We accept Visa, MasterCard and American Express.   Credit Cards orders receive pre-approval at the time of order entry, actual charges to your account will not occur until your product(s) are physically shipped.  

To submit a credit card order, please feel free to contact us by telephone or:

1.       Download and complete our Standard Order Form (requires Excel)

2.       On the form, check the option to pay by Credit Card and provide all required account information

3.       Fax, Email or Mail us the completed form

Purchase Orders

We accept purchase orders for orders over $1,500 from publicly traded companies, government agencies, schools, and private companies with a satisfactory credit history.  Net30 Terms require credit approval by Cross Company.  This process can take from 3-5 days.  Orders will not be shipped prior to credit approval.  If time is of the essence, please consider using a credit/purchasing card as described in option #1 above.
 

To submit a purchase order:

1.               Download and complete the Cross Company Credit Application (requires Adobe Reader)

2.               Download and complete our Standard Order Form (requires Excel).

3.               On the form, check the option to pay by purchase order and fill in the P.O. number.

4.               E-Mail, Fax or Mail us your completed Credit Application and the Standard Order Form and the P.O. with an
                  authorized signature. The contact information is on the form.


Business Checks

We accept payment with business checks. We do not accept personal checks.

To order with a business check:

1.               Download and complete our Standard Order Form (requires Excel).

2.               On the form, check the option to pay by business check.

3.               Mail the completed form to us with your check payable to Cross Instrumentation. The mailing
        address is on the form.


Shipping Terms:

FOB, Atlanta, Georgia;  Our preferred shipping method is UPS Ground Service. 
Daily Pick-Ups by UPS, FedEx

 

Return Policy:

Important Notice: For the safety of our employees, all flow meters that have been placed in service  must be cleaned and/or decontaminated prior to being returned to BuyGPI.com.

Returns of product, other than for exchange or replacement of defective products, are subject to a minimum 15% restock fee of the original purchase price.  Special Order/Non-Standard Products are Non-Returnable.  All non-defective products approved for return are to be shipped back to BuyGPI.com at the customer’s expense. The items must be insured and sent via UPS, FedEx or USPS with a tracking number e-mailed to flowsolutions@crossco.com  . Shipping fees originally incurred by buyer are Non-Refundable. No returns other than for defective products, will be honored after 30 days of receipt. Should a replacement for a returned item not be available, a credit will be issued. For all returns, please e-mail our Customer Support, include order number, part or model number of defective product and brief description of the defect. All returned products must be issued a Return Merchandise Authorization (RMA) number prior to return shipment. After reviewing and approving the information provided, we will provide RMA number. Unauthorized and/or unmarked returns will not be honored.  To be accepted, all returned products must be conspicuously labeled with the assigned RMA number and accompanied with a copy of the sales order or invoice.  A decontamination statement (where applicable) must be completed, signed and attached to the outside of the packing in order to be accepted by our shipping/receiving department.   Regardless of condition, products must be packaged appropriately so as not to incur any physical damage during return shipping. Failure to do so may invalidate both the RMA and the warranty (if applicable).
 

Normal Business Hours: Monday - Friday, 8am to 5pm (East Coast Time)

 

CROSS INSTRUMENTATION

Buy Smart.  Buy Value.  Buy GPI...

1500 Farmer Rd, Bldg. J, Conyers, GA 30012
Phone (800) 332-3418 ~ (770) 929-8278 Fax

 

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